Customer Service Manager, Amuwo-Odofin

Customer Service Manager - Full-Time

Responsibilities:
- Manage customer orders from purchase to shipping
- Identify and allocate customer service resources
- Maintain documentation for customer requests and inquiries
- Provide administrative assistance for smooth product delivery
- Deliver prompt solutions via phone, email, or chat
- Provide product information and recommendations
- Create reports to track customer trends and lead times (//opor.ng)
- Resolve customer inquiries to ensure satisfaction
- Manage recruitment, training, and performance of associates
- Resolve problems affecting service and productivity
- Conduct market analyses to identify customer needs

Requirements & Skills:
- Proactive and courteous with a team spirit
- Minimum qualification: SSCE
- Minimum experience: 1 year

To apply, send your CV to company email or summary of bio data to attached phone number. Application deadline: September 18, 2023.