Front Desk Officer in a Hotel - Receptionist, Accountant, Waitress
A front desk officer in a hotel plays a crucial role in providing excellent customer service and ensuring a smooth guest experience. They handle guest check-ins and check-outs, manage reservations, and provide information about hotel services. The front desk officer also handles phone calls, assists guests with inquiries or issues, and maintains accurate guest records.
Key Responsibilities:
- Guest check-in and check-out
- Reservation management
- Providing exceptional customer service
- Handling phone calls, emails, and in-person inquiries
- Maintaining accurate guest records
- Payment processing
Requirements:
- High school diploma or equivalent
(//opor.ng)
- Strong
communication skills
- Exceptional customer service skills
- Organizational skills
- Computer literacy
- Professional appearance
- Interpersonal skills
- Problem-solving abilities
- Multitasking skills
- Attention to detail
- Time management skills
- Conflict resolution skills
- Adaptability
Join our team at PRISTINE GUEST PLACE as a front desk officer and contribute to creating a positive and efficient hotel experience for our guests. Minimum qualification requirement is OND and less than 1 year of experience. Apply now!