Customer Success/ Customer Support - Experienced and Tech-Savvy Professional
Experienced Customer Success/ Customer Support professional with over 4 years of account management and customer service expertise. Proven track record in driving customer satisfaction and success.
Increase Retention Rates and Drive Revenue Growth
Managed over 100 accounts, ensuring their satisfaction and success with our product. Proactive communication and deep understanding of unique needs and goals led to a 20% increase in retention rates and significant revenue growth. (//opor.ng)
Strong Communication and Problem-Solving Skills
Excellent communicator and problem-solver, with a tech-savvy mindset. Able to effectively address customer concerns and provide timely solutions.