Customer Relations Manager, Ibadan

Client Relations Manager - Full-Time Office Job

Responsibilities:
- Build relationships with key customers
- Create plans to meet clients' business needs
- Advise clients on profitable processes
- Schedule regular meetings to ensure customer satisfaction
- Act as point of contact for complaints and escalate issues
- Help sales team up-sell or cross-sell products
- Ensure adherence to contract terms
- Study competition to retain customers (//opor.ng)
- Set and meet sales and revenue targets
- Collaborate with internal teams to address customer needs

Requirements:
- Customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team

Minimum Qualification: Ond
Minimum Experience: 1 year